Privacy Policy
Last updated: 22 July 2026
CoolVOC Ltd. ("CoolVOC", "we", "us" or "our") respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. By using this website or contacting us through it, you agree to the practices described below.
Information we collect
We only collect the personal information you choose to give us. When you submit our contact form, we collect:
- Your name
- Your email address
- The subject and message content you provide
We do not use advertising cookies or third-party tracking on this website. Our hosting provider may process basic technical data (such as IP address and browser type) in server logs for security and to keep the site running.
How we use your information
We use the information you submit solely to:
- Respond to your enquiry and communicate with you about it;
- Follow up on potential business or partnership discussions you have initiated; and
- Maintain the security and proper functioning of the website.
We do not sell, rent, or trade your personal information, and we do not use it for automated decision-making or profiling.
Legal basis for processing
Where the EU/UK General Data Protection Regulation (GDPR) applies, we process your contact-form data on the basis of your consent and our legitimate interest in responding to enquiries and pursuing business relationships. You may withdraw your consent at any time by contacting us.
How we store and protect your information
Contact-form submissions are handled through our website hosting and form provider and are accessible only to authorised CoolVOC personnel. We apply reasonable technical and organisational measures to protect your information. Because our service providers may operate internationally, your information may be processed outside your country of residence.
How long we keep it
We retain enquiry information for as long as needed to handle your request and any resulting business relationship, and thereafter only as required to meet legal or legitimate business obligations. When it is no longer needed, we delete it.
Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to its processing, or to request a copy of it. Residents of Israel have corresponding rights under Israel's Protection of Privacy Law. To exercise any of these rights, contact us using the details below and we will respond within the time required by applicable law.
Third-party links
Our website may link to external sites (for example, LinkedIn profiles). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent version. Material changes will be posted on this page.
Contact us
If you have questions about this policy or how we handle your information, contact CoolVOC Ltd. at info@coolvoc.com.